About Us
Heather started Heather Michelle's Craft in 2016 as a way to help her financially beat breast cancer. She took her love for crafts and turned it into a way to support paying her medical bills.
Heather and her husband Josh live in Wisconsin.
Our goal is to provide quality home made products and personalized gifts.
Frequently Asked Questions
WHERE ARE YOU LOCATED?
We are located in Wisconsin.
WHAT IS YOUR TURNAROUND TIME?
We do our best to fulfill and ship orders out within 5-7 days, sometimes sooner. Please note that turnaround time may be longer during holidays.
DO YOU ACCEPT RETURNS OR EXCHANGES?
We do not accept returns or exchanges and all sales are final. Please reach out to us directly via email at heathermichellescrafts@gmail.com if you have an issue with your order.
ARE YOU ABLE TO ENGRAVE MY LOGO?
Yes, we ask that all logos be sent in black and white and in either PNG or SVG format.
ARE YOU ABLE TO CREATE A CUSTOM ITEM OR DESIGN?
Yes, please reach out to us and we would be happy to work with you on a custom item or design. Please note, a design fee may apply depending on the complexity of the item and/or design.
DO YOU SHIP INTERNATIONALLY?
We currently only ship within the United States.
WHY IS THE ENGRAVING ON MY ITEM LIGHTER OR DARKER THAN WHAT IS SHOWN ON YOUR WEBSITE?
Because our items are made of all natural woods, the engraving will vary depending on the specific grains of that board. Each item will be unique and one of a kind.
CAN I PLACE MY CUTTING/CHARCUTERIE BOARD IN THE DISHWASHER?
No, please only hand wash boards with warm water and a sponge using soap. Hand dry with a dish towel. Refrain from leaving the board soaking in a sink or dish pan.